Retail Store Refund Policies

Pet City Retail Stores comply with all state laws.

For laws pertaining to Refunds and Exchanges in Western Australia please review the following sites:
For Consumers: Department of Consumer Employment and Protection
For Traders: Department of Consumer Employment and Protection

Refunds and Exchange can only be handled by the manager at the original Pet City Store where the item was purchased.
For more information on processing refunds or exchanges for any store bought purchase please contact the original store where the purchase was made.